{"id":187,"date":"2011-09-27T08:34:20","date_gmt":"2011-09-27T08:34:20","guid":{"rendered":"http:\/\/vyapin.com\/blogs\/index.php\/2011\/09\/27\/upgrading-uninstalling-products\/"},"modified":"2021-05-28T11:37:11","modified_gmt":"2021-05-28T11:37:11","slug":"upgrading-uninstalling-products","status":"publish","type":"post","link":"https:\/\/www.vyapinsoftware.com\/blog\/upgrading-uninstalling-products","title":{"rendered":"Upgrading & Uninstalling products"},"content":{"rendered":"

Our products\u00a0<\/strong>install and maintain their respective application files in Program Files or Program Files (x86) folder, unless the default location is changed by the user. Post-installation, when launching the product the first time, the user has the option to specify a drive location for storing the application worker files such as settings, error log, tasks and task history files which we refer to as <Application Data Folder>.<\/p>\n

The <Application Data Folder> can be found from the Help -> About screen. The default path of <Application Data Folder> is as follows:<\/p>\n

==> Windows XP, Windows 2003 – C:Documents and SettingsAll UsersDocuments
\n==> Windows 7, Windows 2008, Windows Vista – C:UsersPublicDocuments<\/p>\n

You can change the application data folder at any time by browsing to the desired folder location in Help -> About menu.<\/p>\n

At a later date, users may want to upgrade to the newer version of the product or uninstall and re-install the product in another computer. For this very purpose, our products provide options to uninstall just the application or uninstall the application and the application related worker files that are stored in the computer.<\/p>\n

Let us take a detailed look by taking DocKIT for SharePoint<\/strong><\/a> 2010 product as an example:<\/p>\n

Upgrading products:<\/span><\/strong><\/u><\/p>\n

The process of upgrading to the new version of the product by retaining the settings<\/u> is a 6-step process, as outlined below:<\/p>\n\n\n\n
\n

1.<\/p>\n<\/td>\n

\n

Before uninstall, note down the <Application Data Folder> as seen from the Help -> About screen (after application launch).<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\"Change<\/a><\/p>\n\n\n\n\n\n\n\n
2.<\/td>\nUninstall the existing version of the product without removing the application worker files (such as settings, error log, tasks and task history files settings stored in the <Application Data Folder>) by using any ONE of the following options:<\/td>\n<\/tr>\n
<\/td>\n\n
    \n
  • Control Panel – Programs and Features OR Add \/ Remove Programs applet<\/li>\n
  • Application uninstall wizard – Selecting only ‘Uninstall DocKIT application’ option<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
<\/td>\nFor detailed information on how to uninstall application by deleting or retaining application settings, refer Uninstalling Products<\/a> section.<\/td>\n<\/tr>\n
3.<\/td>\nInstall the new version of the product in the same computer.<\/td>\n<\/tr>\n
4.<\/td>\nPoint to the SAME <Application Data Folder> that has been noted in point (1).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\"point<\/a><\/p>\n\n\n\n
\n

5.<\/p>\n<\/td>\n

\n

After selecting the SAME <Application Data Folder> that has been noted in point (1), click OK. The following prompt will be shown:<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\"Application<\/a><\/p>\n\n\n\n
\n

6.<\/p>\n<\/td>\n

\n

Click Close button to retain the old version\u2019s application settings.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\"retain<\/a><\/p>\n

Uninstalling products:<\/span> <\/u><\/h3>\n\n\n\n\n\n
\n

1.<\/p>\n<\/td>\n

\n

Control Panel – Programs and Features OR Add \/ Remove Programs applet<\/strong><\/p>\n<\/td>\n<\/tr>\n

<\/td>\n\n

Windows Installer program will remove only the application files from your computer. The worker files created by the application will continue to remain in the computer.<\/p>\n<\/td>\n<\/tr>\n

<\/td>\n\n